Sales Coordinator

The I Hotel and Conference Center is committed to providing superior guest service in Champaign-Urbana’s only facility that is constructed to AAA Four-Diamond standards. The I Hotel and Conference Center is seeking a Full-time Sales Coordinator with the following qualities and qualifications:

 Responsibilities include (but are not limited to):

  • Assist and report to the Director of Sales
  • Management and maintenance of current accounts and group sales
  • Output 15-20 cold calls per day/ perform outside sales calls
  • Develop and maintain relationships with all appropriate organization contacts
  • Compile monthly financials for hotel and conference center with explanation of daily changes
  • Monitor room pick-up percentages and cutoff dates keeping contact with groups
  • Assist groups as necessary in filling the blocks
  • Prepare and send out all contracts for room blocks and conference events
  • Follow up calls on all leads, due contracts, rebookings, etc.
  • Negotiate and close sales while meeting/exceeding sales targets
  • Assist with incoming sales/reservation calls for conference center and hotel
  • Regularly schedule meetings with guests to sell the facility
  • Competent in Salesforce, customer contact database
  • Competent in Opera, hotel property management system
  • Competent in Event Master, conference center booking system
  • Other duties as assigned


Qualifications:

  • 2-3 years prior sales experience with outside sales calling experience preferred
  • College degree or equivalent experience required
  • Knowledge in Opera or hotel operating systems preferred
  • Knowledge in Salesforce preferred
  • Superior at maintaining accurate records
  • Excellence communication and customer service skills
  • Strong organizational, written communication and public relations skills
  • Ability to work efficiently in high pressure situations
  • Detail and task oriented
  • Ability to adapt to changing guest needs quickly and effectively
  • Must be able to answer questions about the hotel, conference center, and Champaign-Urbana area
  • Willingness to work non-traditional hours
  • Must be punctual, organized, and well-prepared
  • All members of the sales team are trained in Four-Diamond service standards and are expected to uphold these standards at all times while maximizing sales opportunities and upselling the entire facility

For full time employees, Health benefits package, 401(k), paid vacation, and bonus structure offered.
The I Hotel and Conference Center is located south of the State Farm Center at 1900 S. First Street in Champaign, Illinois.

Please send cover letters and resumes for full consideration.