Privacy Policy

The I Hotel and Conference Center

At The I Hotel and Conference Center, we are dedicated to protecting your privacy and safeguarding any personally identifiable information you provide to us. We have provided this Privacy Statement to describe what information we collect, how we use it and what choices you have with respect to that information.

The information we collect:

  • When you place a reservation
  • When you request information from guest services
  • When you contact us with questions or comments
  • When you register to receive hotel updates and special offers
  • When you submit a job application
  • When you register as a guest at the hotel

The I Hotel and Conference Center collects information about our guests and visitors to our website so that we can provide an experience that is responsive to our guests’ and visitors’ needs. Information may be collected in any of the following ways:

The information we collect may include the following:

  • Name
  • Mailing address
  • Phone number
  • E-mail address
  • Credit card number and expiration date

To ensure an optimal experience for our guests, we may also request information about your room preferences, the names of those traveling with you, and any additional information needed to fulfill special requests or other specific needs.

Our website does not intentionally solicit or collect personal information about children under the age of 13. If you are under 13 and would like to use our website, please ask a parent or guardian for assistance.

Web Server Logs

In the process of administering this site, we maintain and track usage through Web server logs. Web server logs provide information such as what types of browsers are accessing our site, what pages receive high traffic and the times of day our servers experience significant load. We use this information to improve the content and navigation features of our site. Anonymized or aggregated forms of this data may be used to identify future features and functions to develop for the site and to provide better customer service.

Cookies

There are various technologies, including one called “cookies,” which can be used to provide tailored information from a website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. Some of our web pages use cookies or other technologies so that we can better serve you when you return to our site. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. For more information, please refer to user information provided with your Web browser.

Web Beacons

Some of our Web pages and HTML-formatted e-mail use Web beacons in conjunction with cookies to compile aggregate statistics about website usage. A Web beacon is an electronic image, called a single-pixel (1×1) or clear GIF. Web beacons can recognize certain types of information on a visitor’s computer, such as a visitor’s cookie number, time and date of a page view and a description of the page where the Web beacon is placed. You may render some Web beacons unusable by rejecting their associated cookies.

Personalized URL Links and Personalized Message Content

Occasionally, we may create a unique web URL link for certain visitors. If you visit one of these sites, you may find forms that are already filled out with your name, or other types of information you have previously indicated an interest in, based on information you have given us before.

We may also personalize the content of newsletters, e-mail offers or invitations based on topics in which you have previously indicated an interest. We collect information about how you consume this type of personalized information in order to help us provide you with other information that is better tailored to your interests.

If you choose to visit one of these personalized web URL links, you are agreeing to allow us to collect information about your visits and also to associate that information with other information about you and your relationship with us. If you do not wish your information to be used in this way, do not accept the invitation to visit these sites.

If you decided that you want to fine-tune the information that The I Hotel and Conference Center is providing to you, we invite you to update your I Hotel and Conference Center Profile by contacting info@stayatthei.com.

How we use it

We will use the information you provide in the following ways:

  • To process requested transactions (e.g., making and confirming reservations, fulfilling requests for information)
  • To contact you about our services, special offers and events if you choose to receive such communications

Choice

We may contact you via e-mail, telephone or postal mail with special offers, news about upcoming events, surveys or other information that may be of interest to you. If at any time, you wish to stop receiving marketing communications from us, you may contact us at info@stayatthei.com to change your communication preferences or to decline future communication. Our newsletters and e-mails include unsubscribing links and an opt-out mechanism for your convenience.

Processing and Disclosure

In the course of processing your information, it may be necessary to share personally identifiable information with third party service providers located in the United States and throughout the world for purposes related to those described above. Situations in which we may disclose your information to others include:

  • When we have received your consent to do so
  • When sharing or disclosing your information is required in order to offer you products or services you desire
  • When companies or service providers that perform business activities on behalf of The I Hotel and Conference Center require such information (e.g., credit card processing)
  • To comply with legal or regulatory requirements or obligations in accordance with applicable law or court order

In case of an emergency such as to safeguard the life, health, or property of an individual. If information is shared as mentioned above, we will limit the scope of information disclosed to the minimum necessary to perform the specific function. Unless otherwise precluded by legal process, we require third parties to protect your personally identifiable information and comply with applicable privacy laws and regulations. The I Hotel and Conference Center will not sell, rent, or lease to others your personally identifiable information.

Security

The I Hotel and Conference Center is concerned about the security of your information. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of information, we have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption technology when collecting or transferring sensitive data such as credit card information. Credit card numbers are used only for processing payment and are not used for other purposes.

External Links

Links to third-party websites from this web site are provided solely as a convenience to you. If you use these links, you will leave this site. We have not reviewed these third-party sites and do not control them. The I Hotel and Conference Center does not assume responsibility for any of these sites, their content, or their privacy policies. The I Hotel and Conference Center does not endorse or make any representations about these sites or any information or other products or materials found there. If you decide to access any of the third-party sites linked to this site, you do so at your own risk.

Changes to this Statement

The I Hotel and Conference Center may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests and service providers. Updated versions will be posted to our website and date stamped so that you are always aware of when the Privacy Statement was last updated.

Contact Us

Should you have comments or questions about this Privacy Statement, you may e-mail us at info@stayatthei.com.

You may contact us via postal mail at the following address:
I Hotel and Conference Center
ATTN: Guest Services
1900 South First Street
Champaign, Illinois 61820

Main Telephone Number: (217) 819-5000

©2015 I Hotel and Conference Center. All rights reserved.

All content included on this site, such as text, data, product information, graphics, logos, images and button icons, is the property of the I Hotel and Conference Center or its content partners/suppliers and is protected by U.S. and international copyright laws. I Hotel and Conference Center photography is provided by John Neinhaus Photography. Reproduction, modification, distribution, transmission, republication, display or performance of these images is strictly prohibited. The University of Illinois Quad image found on the Community page is provided by University of Illinois Public Relations Office. The content of this site, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this site is strictly prohibited.