Careers

Responsibilities include (but are not limited to):

• Set up and install equipment such as computers, microphones, sound speakers, video screens, projectors, video monitors, connecting wires and cables, sound for events and functions such as meetings, conventions, presentations, and weddings
• Set up and operate equipment and lights.
• Monitor sound feeds from microphones/speakers to ensure quality.
• Respond promptly and professionally to guest requests
• Assist guests with basic computer troubleshooting.
• Ensure equipment is in accordance to guest’s designated layout.
• Test and resolve equipment issues.
• Clean audio and video equipment and store properly.
• Conduct preventative maintenance of equipment.
• Maintain inventory of equipment.
• Perform duties on location.
• Attends departmental and other meetings as required
• Know and comply with company policies and procedures regarding safety, security, emergencies and energy
• Report to work on time and in complete uniform
• May assist with other duties as assigned.

Qualifications:

• Associate’s or Bachelor’s Degree preferred.
• High level of commitment to exceptional customer service
• Good organizational and time management skills
• Brings a positive energy to workplace
• Works well in a fast-paced high volume work environment
• Excellent communication skills
• Strong work ethic and attention to details
• Flexible work schedule, available to work a variety of day/night and weekend shifts

Benefits for full time employees, flexible scheduling, health benefits package, 401(k), paid vacation, referral program, and paid training.

The I Hotel and Illinois Conference Center is located south of the State Farm Center at 1900 S. First Street in Champaign, Illinois.

Complete your application by clicking "Apply Now" or send your resume to the Human Resources Department at hr@stayatthei.com

Responsibilities include (but are not limited to):

• Checking guests in and out
• Responding to community and university-related inquiries
• Creating opportunities to maintain repeat-stay guests and good relations between the hotel and new guests
• Crisis management in time of guest need
• Providing facility tours
• Attending to guest needs which includes but is not limited to shuttle service, delivery of personal artifacts and all guest requests

Qualifications:

• High level of commitment to exceptional customer service
• Good organizational and time management skills
• Brings a positive energy to workplace
• Works well in a fast-paced high volume work environment
• Excellent communication skills
• Maintaining the superior cleanliness of the facility
• Strong work ethic and attention to details
• Flexible work schedule, available to work weekdays and weekends
• Knowledge and experience in the Champaign-Urbana area
• Competency in computer skills
• Good driving record is necessary
• Some physical labor will be required.
• Previous hotel-related experience is not necessary.

Benefits for full-time employees: flexible scheduling, health benefits package, 401(k), paid vacation, referral program, and paid training.
The I Hotel and Illinois Conference Center is located south of the Assembly Hall at 1900 S. First Street in Champaign, Illinois.

Complete your application by clicking "Apply Now" or send your resume to the Human Resources Department at hr@stayatthei.com

Responsibilities include (but are not limited to):

• Provide a quality guest experience by cleaning each room to our highest standards
• Extensive attention to detail of every aspect of cleanliness, maintenance and status of rooms
• Follows operational policies and procedures
• Complete cleaning quickly and efficiently
• Reports any inadequacies immediately to supervisor and maintenance
• Notify management of missed guest property to ensure safety and return of property to guest promptly.
• Reports completed task list to supervisor
• Checks hallways for cleanliness
• Takes ownership tasks
• Attends all scheduled employee meetings and brings suggestions for improvement
• Maintains regular and consistent attendance and punctuality
• May assist with other duties as assigned

Qualifications:

• High level of commitment to exceptional customer service
• Must possess a positive attitude and work well with other team members
• Be able to stand/walk, stoop, kneel, push, pull, lift and/or carry up to 40 lbs
• Be willing to follow direction and ask questions for clarification if needed.
• Good organizational and time management skills
• Brings a positive energy to workplace
• Works well in a fast-paced high-volume work environment
• Excellent communication skills
• Strong work ethic and attention to details
• Flexible work schedule, available to work weekdays and weekends
• Previous Housekeeping experience a plus.

Benefits for full-time positions: Health benefits package, 401(k), paid vacation, flexible scheduling, and paid training.

The I Hotel and Illinois Conference Center is located south of the State Farm Center at 1900 S. First Street in Champaign, IL.

Complete your application by clicking "Apply Now" or send your resume to the Human Resources Department at hr@stayatthei.com

Responsibilities Include (but are not limited to):

• Maintains a Guest focus while performing duties.
• Assumes 100% responsibility for quality guests’ experience.
• Welcome and greet guests within one minute and make all our guests feel special letting them know you are there to personally take care of them.
• Inform guests of specials and menu changes.
• Make specific beverage, appetizer, entrée, and dessert recommendations your guests will enjoy.
• Answer questions about our food, beverages and other restaurant functions and services
• Take food and beverage orders from guests, enter orders in our point-of-sale system.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Pre-bus tables between each course
• Complete opening and closing checklists.
• Maintain clean and stocked service and dining areas.
• Monitor and observe guests dining experience and ensure guests are satisfied.
• Respond promptly and courteously to any requests.
• Provide proactive beverage refills.
• Prepare final bill, present check to guest, accept payment, and process through the POS system.
• Return change to the guest quickly.
• Be ready and willing to assist fellow servers before they ask.
• Thank guests for their visit and invite them to return.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Notify manager-on-duty any time a guest is not 100% satisfied with their experience.
• May assist with other departments/duties as assigned.

Qualifications

• Must possess a positive attitude and work well with another team members.
• Be able to communicate and understand the predominant language(s) of our guests.
• Be able to work in a standing position for long periods of time.
• Be willing to follow direction and ask questions for clarification if needed.
• Be able to work in a fast-paced restaurant environment.
• High level of commitment to exceptional customer service
• Good organizational and time management skills
• Brings a positive energy to workplace.
• Strong work ethic and attention to details
• Reliability
• Flexible work schedule, available to work weekdays and weekends.

Benefits for full-time employees: Health benefits package, 401(k), paid vacation, flexible scheduling, and paid training.

Houlihan’s Restaurant and Bar is located south of the State Farm Center at 1902 S. First Street in Champaign, Illinois.

Complete your application by clicking "Apply Now" or send your resume to the Human Resources Department at hr@stayatthei.com

Responsibilities include (but are not limited to):

• Prepare, cook, and present food quickly and efficiently, meeting our standards.
• Assist in keeping the kitchen clean, hygienic, and tidy, at all times.
• Work safely around kitchen equipment and report any maintenance issues to the manager.
• Complete all appropriate company documentation and key tasks, on every shift.
• Maintain personal knowledge by completing in-house training and workbooks.
• Always adhere to all company policies and procedures.
• Be involved and contribute at team meetings.
• Carry out instructions given by the management team.

Qualifications

• Must possess a positive attitude and work well with another team members.
• Be able to communicate and understand the predominant language(s) of our guests.
• Be able to work in a standing position for long periods of time.
• Be willing to follow direction and ask questions for clarification if needed.
• Be able to work in a fast-paced restaurant environment.
• High level of commitment to exceptional customer service.
• Good organizational and time management skills.
• Brings a positive energy to workplace.
• Strong work ethic and attention to details.
• Reliability.
• Experience in Food Handling is a plus, but not required.
• Flexible work schedule, available to work weekdays and weekends.

Benefits for full-time employees: Health benefits package, 401(k), paid vacation, flexible scheduling, and paid training. Houlihan’s Restaurant and Bar is located south of the State Farm Center at 1902 S. First Street in Champaign, Illinois.

Complete your application by clicking "Apply Now" or send your resume to the Human Resources Department at hr@stayatthei.com

Responsibilities include (but are not limited to):

• Assist with managing logistical aspects of front of house operations under the direction of the Front of House Manager.
• Assist with supervision of front of house staff, including developing weekly schedules, training of staff, and coaching to Four-Diamond standards.
• Utilize leadership skills to motivate employees to ensure cost control and labor management.
• Hosting, running Expo, serving, prepping, and cooking of meals when needed, to ensure customer service and satisfaction.
• Inspect establishment, and observe workers and patrons, to ensure compliance with occupational, health, and safety standards and liquor regulations.
• Ensure paperwork accuracy, such as daily sales summary reports, and payroll records.
• Supervise and coordinate receptions with high-profile guests.
• Collaborate with the Marketing Manager to monitor and update signage and run marketing campaigns.

Qualifications

• 2 years of Food and Beverage experience and at least 2 years management experience.
• Confident decision-maker.
• Excellent communication skills.
• Motivator with team building capabilities.
• High level of commitment to exceptional customer service.
• Good organizational and time management skills.
• An ongoing learning and understanding of operational aspects of a professional kitchen, casual dining room, and busy bar areas.
• Willingness to work hands-on with staff to ensure our guests' receive a positive, memorable, and repeatable visit.
• Proven trustworthiness to execute opening & closing procedures.
• Brings a positive energy to the workplace, and works well in a fast-paced high volume work environment.
• Strong work ethic and attention to detail.
• Flexible work schedule, available to work weekdays and weekends.
• Knowledge of POS and MS Office programs, cash and credit card handling skills.
• Knowledge of office paperwork including purchasing, ordering, scheduling, and inventory.
• Knowledge of food inventory and cost control.
• Certification in TIPS, Illinois State Health standards, and Bartending License desired but not required.

Full time employees, Health benefits package, 401(k), paid vacation, flexible scheduling, and paid training. Houlihan’s Restaurant and Bar is located south of the State Farm Center at 1902 S. First Street in Champaign, Illinois.

Complete your application by clicking "Apply Now" or send your resume to the Human Resources Department at hr@stayatthei.com

Responsibilities include (but are not limited to):

• Continental breakfast to be set up according to the lookbook by 7:00 am (Fruit is ripe and in good condition; all supplies are stocked and organized; coffee is hot and stocked at all times; buffet is cleaned as often as possible for crumbs, spills, etc.)
• Ensure guests are greeted at both entrances and welcome them to Houlihan's; explain how continental breakfast operates.
• Tables are bussed in a timely manner. Dirty dishes do not sit on the table for more than 5 minutes.
• Continental breakfast is stocked, and the counter is cleaned throughout breakfast hours.

Patio Duties:

• The patio area is cleaned, set up umbrellas and put out cushions (weather permitting) before 7:00 am (If excess winds are present, umbrellas are to be tied up; Cushions are to be brought in if it begins to rain).
• For Breakfast: Patio tables are cleaned and set with silverware and glasses; Patio cart is stocked with water, menus, and additional supplies./li>
  

  Qualifications

  • High level of commitment to exceptional customer service.
  • Must possess a positive attitude and work well with other team members.
  • Must have the ability to handle money and operate a point-of-sale system.
  • Be able to stand/walk, stoop, kneel, push, pull, lift, and/or carry up to 40 lbs.
  • Be willing to follow directions and ask questions for clarification if needed.
  • Good organizational and time management skills.
  • Brings a positive energy to the workplace.
  • Works well in a fast-paced high-volume work environment.
  • Excellent communication skills.
  • Strong work ethic and attention to detail.
  • Flexible work schedule, available to work weekdays and weekends.
  • Previous Barista experience a plus.

  Benefits for full time employees: Health benefits package, 401(k), paid vacation, and paid training. Houlihan’s Restaurant and Bar is located south of the State Farm Center at 1902 S. First Street in Champaign, Illinois.

  Complete your application by clicking "Apply Now" or send your resume to the Human Resources Department at hr@stayatthei.com

Responsibilities include (but are not limited to):

• Maintain a guest-focused attitude while performing duties.
• Assume 100% responsibility for quality guests’ experience.
• Take orders from guests and beverage orders from servers.
• Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant’s standard drink recipes.
• Record drink orders accurately and immediately after receipt into the register system.
• Accept guest payment, process credit card charges and make a change (if applicable).
• Wash and sterilize glassware.
• Prepare garnishes for drinks and replenish snacks for bar patrons.
• Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
• Clear and reset tables in the bar area.
• Present drink menus, make specific recommendations and answer questions regarding beverages.
• Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
• Receive and serve food orders to guests seated at the bar.
• Report all equipment problems and bar maintenance issues to bar supervisor.
• Assist the restocking and replenishment of bar inventory and supplies.
• Attends all scheduled employee meetings and brings suggestions for improvement.

Qualifications

• Be 21 years of age.
• Must possess two years of bar backing experience or one year of bartending experience.
• Must possess a positive attitude and work well with other team members.
• Be able to communicate and understand the predominant language(s) of our guests.
• Must be available to work as late as 2:00 am.
• Must have the ability to handle money and operate a point-of-sale system.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 50 pounds.
• Be willing to follow directions and ask questions for clarification if needed.
• Be able to work in a fast-paced restaurant environment.

Benefits for full-time employees: Health benefits package, 401(k), paid vacation, and paid training. Houlihan’s Restaurant and Bar is located south of the State Farm Center at 1902 S. First Street in Champaign, Illinois.

Complete your application by clicking "Apply Now" or send your resume to the Human Resources Department at hr@stayatthei.com

Responsibilities include:

• Provide a variety of services based on standard protocols while educating guests on the benefits of spa services.
• Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.
• Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes.
• Frequently check with guests to promote comfort, safety, and security throughout the service.
• Work within time limits to provide a customized spa experience for guests.
• Maintain cleanliness of workstation and/or treatment room, dispose of trash and dirty linens, and secure supplies and equipment after each guest. Clean, maintain, and sterilize tools.
• Keep up to date with current techniques and modalities related to the field of work.
• Act as an ambassador for the Spa at the I; promote spa business to guests both inside and outside the facility.
• Make sure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Other tasks assigned by the General Manager to ensure full-time hours are met when not providing services to guests (if open to full-time hours) .
  

  Qualifications

  • Graduated from State of Illinois-approved massage school with a minimum of 500 hours.
  • Have a valid State of Illinois license.
  • Minimum 1+ year of experience.
  • Training in a variety of massage modalities.
  • Able to work with minimal supervision.
  • Communication skills are utilized a significant amount of time when interacting with clients and guests.
  • Problem-solving, reasoning, motivating, organizational, and training abilities are used often.
  • Continuous standing up, and extensive work with hands and arms.
  • Carrying or lifting items weighing up to 25 pounds.
  • Able to create a relaxing environment for guests.
  • Adheres to hotel appearance and conduct standards.

  Spa at the I is located inside the I Hotel and Illinois Conference Center at 1900 S. First Street in Champaign, Illinois.

  Complete your application by clicking "Apply Now" or send your resume to the Human Resources Department at hr@stayatthei.com

Responsibilities include:

• Event Coverage, Coordination, and Execution throughout the Conference Center; plan everything from weddings to large multi-day expos, to small business meetings.
• Create detailed event plans and make presentations of their proposals for guest’s approval.
• Assist guests with food, entertainment, staff, and cleanup.
• Prepare floor plans for events.
• Work with guests and A/V team for equipment setup.
• Make sure the event runs smoothly, efficiently and handle any crisis that may come up.
• Maintain general appearance of Conference Center rooms before, during and after event.
• Keep in constant contact with guest regarding progress of event and any special needs.
• Respond promptly and professionally to guest requests.
• Consult with clients to define meeting objectives; determine meeting and function space requirements; negotiate, prepare and, reviews contracts/needs with clients. Capable of designation as facility Manager on Duty.
• Provide leadership and directions to ICC staff; verify that staff are completing tasks in a timely manner and work with conference center director to maintain positive relationship with staff.
• Develop strong relationship with the catering provider for the facility, University Dining Services.
• Works closely with the Conference Center Director, and all IHCC Sales Staff to implement comprehensive and integrated marketing plans for ICC, including but not limited to: print/online promotional collateral, advertising campaigns, website, social and other digital media.
• Works with ICC staff and Sales Staff to identify target markets and prepare strategies to generate prospects, actively participates in sales efforts of the facility via cold calling and client relationship maintenance as well as overseeing sales efforts of conference center staff.
• Works with the I Operations General Manager, Chief Financial Officer, and Conference Center Director to develop and implement a business plan for ICC.
• Works closely with staff to generate revenue through conferences/meetings/bookings and rentals to ensure profitability.
• Ensures that ICC services are of exceptional quality and will learn and train staff to AAA 4-Diamond Standards.
• Manages the Conference schedule to maximize the use of dates, space, and staff.
• Builds and fosters relationships within the community, professional organizations and other entities to promote the ICC and sign clients. Maintains a database of clients and potential clients along with the facility Sales Staff.
• Monitors trends in the meeting market and conference center industry.
• Reviews customer satisfaction evaluations and ensures that follows-up with clients are made after the event for feedback; shares customer’s feedback with staff and recommends and implements changes to procedures and operations to improve level of customer services.
• Attend morning meeting in absence of Conference Center Director.
• Oversee digital folders and excel sheets for events to ensure all are accounted for and with completed floor plans.
• Be a consultant for conference center director regarding issues in conference center that need attention.
• Work with conference center director to enforce precise excellence of customer service and look book standards.
• Work with suppliers, contractors, employees, wait staff and many other parties at the same time.
• Attends departmental and other meetings as required.
• Know and comply with company policies and procedures regarding safety, security, emergencies, and energy.
• May assist with other duties and departments as assigned by Conference Center Director or General Manager.

Benefits for full time employees: Health benefits package, 401(k), paid vacation, and paid training. I Hotel and Illinois Conference Center is located south of the State Farm Center at 1900 S. First Street in Champaign, Illinois.

Complete your application by clicking "Apply Now" or send your resume to the Human Resources Department at hr@stayatthei.com

Responsibilities include:

• Set-up/Breakdown of all Conference Center equipment prior to and after functions.
• Maintain general appearance of Conference Center rooms.
• Keep in constant contact with Supervisor(s) regarding the progress of the event and the special needs of guests.
• Pay attention to what is needed in preparation for the next day and set-up.
• Remove trash from all areas.
• Care and maintenance of conference center rooms and events.
• Refreshing in use of meeting rooms during breaks.
• Responding promptly and professionally to guest requests.
• Attends departmental and other meetings as required.
• Know and comply with company policies and procedures regarding safety, security, emergencies, and energy.
• Report working on time and in complete uniform.
• May assist with other duties as assigned.

Qualifications:

• Must be available to work Saturday evenings.
• High level of commitment to exceptional customer service.
• Excellent communication skills.
• Customer service experience.
• Ability to adapt to changing guest needs.
• Ability to multi-task, with strong organizational and time management skills.
• Mature, with good judgment, detailed oriented, friendly, and responsible.
• Must be willing to work weekends and holidays.

Benefits for full-time employees: Health benefits package, 401(k), paid vacation, and paid training. I Hotel and Illinois Conference Center is located south of the State Farm Center at 1900 S. First Street in Champaign, Illinois.

Complete your application by clicking "Apply Now" or send your resume to the Human Resources Department at hr@stayatthei.com

*Please do not call or drop in to inquire about the status of your application/resume. Thank you for your understanding.